Strategic Consulting for Digital Service Companies in New Zealand

Disem helps digital agencies and tech startups develop business strategies, build partnership structures, and prepare for external funding.

Our Strategic Services

We provide comprehensive strategic consulting services tailored specifically for digital service companies in New Zealand. Our approach combines industry expertise with data-driven insights to help your business thrive in today's competitive digital landscape.

Business Strategy Development

Business Strategy Development

We work closely with your team to develop comprehensive business strategies that align with your company's vision and goals. Our strategic planning process includes market analysis, competitive positioning, and growth roadmapping tailored specifically for digital service providers in the New Zealand market. We focus on creating actionable plans that drive measurable results and sustainable growth.

Partnership Structure Design

Partnership Structure Design

Building effective partnerships is crucial for scaling digital businesses. Our consultants specialize in designing partnership frameworks that maximize value for all stakeholders while minimizing risks. We help you identify potential partners, structure beneficial agreements, and create governance models that foster long-term collaboration. Our approach ensures clear communication channels and alignment of goals between partners.

External Funding Preparation

External Funding Preparation

Securing external funding requires meticulous preparation and strategic positioning. We guide digital agencies and tech startups through the entire funding process, from determining valuation and creating compelling pitch decks to identifying suitable investors and preparing for due diligence. Our team has extensive experience with New Zealand's investment landscape and can help you navigate the complexities of raising capital.

KPI System Implementation

KPI System Implementation

Effective performance measurement is essential for digital service companies. We develop customized KPI frameworks that provide clear visibility into your business performance and align with your strategic objectives. Our approach includes identifying key metrics, implementing tracking systems, creating dashboards, and establishing regular review processes. We ensure your KPI system drives accountability and continuous improvement throughout your organization.

Marketing Channel Alignment

Marketing Channel Alignment

We help digital service companies create cohesive marketing strategies across multiple channels. Our consultants analyze your current marketing efforts, identify opportunities for improvement, and develop integrated approaches that maximize ROI. We focus on aligning messaging, timing, and audience targeting across channels to create seamless customer experiences. Our data-driven methodology ensures your marketing investments deliver optimal results.

Our Sustainable Approach

At Disem, we believe that sustainable business practices are not just good for the planet but also drive long-term success for digital businesses. We integrate environmental and social considerations into all our strategic recommendations.

Sustainable Business Practices

Digital Sustainability Framework

Our unique Digital Sustainability Framework helps digital service companies reduce their environmental footprint while improving operational efficiency. We consider everything from energy-efficient cloud solutions to sustainable digital product design practices. By adopting our framework, clients typically see a 15-30% reduction in their carbon footprint alongside improved performance metrics.

Ethical Digital Growth

We guide companies in developing ethical approaches to digital growth that consider societal impact alongside business objectives. This includes responsible data practices, accessible digital solutions, and inclusive employment policies. Our clients find that these ethical approaches often lead to stronger brand reputation, improved customer loyalty, and more resilient business models in the long term.

85%

of our clients improved ESG ratings within 12 months

23%

average reduction in digital carbon footprint

92%

client satisfaction with sustainability outcomes

Our Journey

Since our founding in 2015, Disem has been at the forefront of digital business strategy in New Zealand, helping companies navigate the rapidly evolving digital landscape.

2015

Foundation

Disem was founded in Wellington by a team of digital strategy experts with backgrounds in global consulting firms and successful tech startups. We started with a vision to bring world-class strategic consulting specifically tailored to New Zealand's unique digital ecosystem. Our first clients were small digital agencies looking to scale their operations in a sustainable way.

2017

Expansion

After establishing our reputation in Wellington, we expanded our services to Auckland and Christchurch, working with medium-sized tech companies and digital service providers. This period saw the development of our proprietary KPI framework specifically designed for digital service businesses, which has since become an industry standard in New Zealand.

2019

International Recognition

Disem received international recognition when our strategic guidance helped three New Zealand-based digital startups secure significant Series A funding from international investors. Our funding preparation methodology was featured in several international business publications, establishing us as leaders in the digital strategy space.

2021

Sustainability Focus

We launched our Digital Sustainability Framework, becoming the first strategic consultancy in New Zealand to integrate environmental and social considerations into digital business strategy. This initiative resonated strongly with our clients and the broader business community, leading to partnerships with environmental organizations and government agencies.

2023

Today

Today, Disem is recognized as New Zealand's premier strategic consulting firm for digital service companies. Our team has grown to include specialists in various digital domains, from AI and machine learning to digital marketing and customer experience. We continue to evolve our services to meet the changing needs of digital businesses in an increasingly complex global marketplace.

Digital Growth Resources

We've curated these valuable resources to help digital service companies in New Zealand accelerate their growth and strategic development.

Industry Reports

Stay informed with the latest digital industry trends and insights.

NZ Funding Resources

Essential resources for digital companies seeking investment in New Zealand.

Strategic Tools

Practical frameworks and tools for digital strategy development.

Digital Sustainability

Resources for implementing sustainable digital practices.

Success Stories

Explore how our strategic consulting has helped digital service companies across New Zealand achieve significant growth and operational improvements.

Digital Marketing Agency Growth

Wellington Digital Marketing Agency

Digital Marketing | 45 Employees

A leading Wellington-based digital marketing agency was struggling with inconsistent growth and operational inefficiencies despite having excellent service offerings. Disem implemented a comprehensive strategy overhaul, including restructuring of service packages, implementation of a data-driven KPI system, and alignment of marketing channels with business objectives. Within 18 months, the agency saw a 78% increase in revenue, 40% improvement in client retention, and successfully expanded into the Australian market. Their operational efficiency increased by 35%, allowing them to handle more clients with the same staff resources.

78%

Revenue Increase

40%

Client Retention

35%

Operational Efficiency

Tech Startup Funding Success

Auckland SaaS Startup

Software as a Service | 12 Employees

An Auckland-based SaaS startup with an innovative customer service platform was struggling to secure Series A funding despite having a promising product. Disem worked with the founding team to restructure their business model, refine their go-to-market strategy, and prepare a compelling investment case. We implemented a robust KPI tracking system that demonstrated clear growth metrics and customer value propositions. With our guidance, the startup successfully secured NZ$4.5 million in funding, allowing them to scale their development team, enhance their product features, and expand into international markets. Today, they serve clients across the Asia-Pacific region.

$4.5M

Funding Secured

3x

Customer Growth

5

New Markets Entered

Web Development Agency Transformation

Christchurch Web Development Agency

Web Development | 25 Employees

A Christchurch-based web development agency was facing intense competition and price pressure, resulting in declining profit margins and staff retention issues. Disem developed a strategic repositioning plan that shifted their focus from general web development to specialized e-commerce solutions for specific industry verticals. We implemented a partnership structure with complementary service providers, created a value-based pricing model, and established clear service differentiation. The agency transformed its business model, resulting in 65% higher project values, improved employee satisfaction, and the development of recurring revenue streams through maintenance and optimization services.

65%

Higher Project Values

42%

Profit Margin Increase

30%

Staff Turnover Reduction

Media Coverage

Disem's innovative approach to digital business strategy has been featured in numerous publications and industry events.

New Zealand Business Review

New Zealand Business Review

June 2023

"Disem is redefining how digital service companies approach business strategy in New Zealand, combining global best practices with local market understanding to create sustainable growth models."

Read Article
Digital Transformation Summit

Digital Transformation Summit

October 2022

"Our founder's keynote on 'Sustainable Digital Growth Strategies' was highlighted as one of the most insightful presentations at New Zealand's premier digital business event."

Watch Presentation
Tech Innovators Podcast

Tech Innovators Podcast

March 2023

"Our approach to integrating environmental sustainability into digital business strategy was featured in this popular technology podcast, reaching over 50,000 listeners worldwide."

Listen to Episode

Our Expert Team

Meet the experienced consultants who lead our strategic consulting engagements and workshop programs.

Emma Thompson - Founder & Principal Consultant

Emma Thompson

Founder & Principal Consultant

Emma brings over 15 years of experience in digital strategy, having previously led digital transformation initiatives at several global consulting firms. She specializes in business model innovation and sustainable growth strategies for digital service providers. Sarah holds an MBA from the University of Auckland and is a certified Digital Business Strategist.

Business Strategy Digital Transformation Funding Preparation
David Chen - Partner, Marketing Strategy

David Chen

Partner, Marketing Strategy

David is our marketing channel alignment specialist with a background in digital marketing agencies and SaaS companies. He has helped dozens of New Zealand companies optimize their marketing strategies and implement effective KPI systems. David holds a Master's degree in Digital Marketing from Victoria University of Wellington and is a Google Analytics certified professional.

Marketing Alignment Analytics Implementation Customer Acquisition
Emma Wilson - Partnership Structure Specialist

Emma Wilson

Partnership Structure Specialist

Emma specializes in designing effective partnership structures for digital businesses. With a background in corporate law and business development, she brings unique insights into creating successful collaboration frameworks. Emma has facilitated partnerships for over 30 digital service companies across New Zealand and Australia. She holds a law degree from the University of Canterbury and is a certified mediator.

Partnership Design Collaboration Frameworks Strategic Alliances

Strategic Workshops

Our specialized workshops provide hands-on training and collaborative strategy development for digital service companies at various stages of growth.

Business Model Innovation Workshop

Business Model Innovation

Duration: 2 Days | Capacity: 12 Participants

This intensive workshop guides digital service companies through a comprehensive review and redesign of their business models. Participants will use proven frameworks to analyze their current model, identify opportunities for innovation, and develop new approaches to value creation and capture. The workshop includes practical exercises, case studies, and personalized feedback from our expert consultants. By the end, each company will have a clear roadmap for implementing business model innovations that drive growth and competitive advantage.

Inquire About Workshop
Strategic KPI Implementation Workshop

Strategic KPI Implementation

Duration: 1 Day | Capacity: 15 Participants

This practical workshop focuses on developing and implementing effective KPI systems for digital service companies. Participants will learn how to identify the most relevant metrics for their business, design dashboards that provide actionable insights, and create processes for regular review and optimization. The workshop combines theoretical frameworks with hands-on exercises using participants' actual business data. Companies leave with a customized KPI framework ready for immediate implementation and the knowledge to evolve it as their business grows.

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Funding Readiness Workshop

Funding Readiness

Duration: 3 Days | Capacity: 8 Participants

Designed for digital startups and scale-ups seeking external investment, this comprehensive workshop covers every aspect of funding preparation. From valuation methodologies and equity structuring to pitch deck development and investor relations, participants receive expert guidance on positioning their business for successful fundraising. The workshop includes one-on-one coaching sessions, pitch practice with feedback, and introductions to potential investors. By the conclusion, companies have all the materials and knowledge needed to begin their funding journey with confidence.

Inquire About Workshop

Industry Recognition

Disem has been recognized by leading business publications and industry organizations for our contribution to New Zealand's digital ecosystem.

What Industry Leaders Say

"Disem has been instrumental in shaping the strategic direction of New Zealand's digital service sector. Their unique approach combines rigorous analysis with practical implementation, delivering real results for their clients."

Michael Roberts

CEO, Digital Industry Association of NZ

"The strategic guidance provided by Disem helped our digital agency transform from a service provider to a strategic partner for our clients. Their insights into market positioning and service differentiation were game-changing for our business."

Rebecca Chen

Founder, Pixel Perfect Digital

Get in Touch

Ready to transform your digital service business? Contact us to discuss how our strategic consulting can help you achieve sustainable growth.

Contact Information

  • Address:

    12 Tennyson Street, Wellington 6011, New Zealand

  • Phone:

    +64 4 555 7439

  • Email:

    [email protected]

  • Hours:

    Monday - Friday: 9:00 AM - 5:30 PM

Send Us a Message