1. Introduction

Welcome to Disem's Privacy Policy. This document outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our strategic consulting services.

At Disem, we are committed to protecting your personal information and your right to privacy. We take your privacy very seriously. In this privacy policy, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it.

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website or otherwise when you contact us.

2.1 Personal Information

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Name and contact data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
• Company information: For business clients, we collect your company name, size, industry, and other relevant business details.
• Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
• Payment data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.

2.2 Automatically Collected Information

When you visit, use, or navigate our website, we may collect certain information automatically, including:

• Device information: We collect device information such as your computer's IP address, browser type, and operating system.
• Usage data: We collect information about how you interact with our website, such as the pages you visit, the links you click, and the time spent on each page.
• Cookies and similar technologies: We may use cookies and similar tracking technologies to track activity on our website and store certain information.

3. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

• To facilitate account creation and login process.
• To deliver services to you and fulfill our contractual obligations.
• To send you marketing and promotional communications.
• To respond to your inquiries and solve any potential issues you might have with the use of our services.
• To send administrative information to you, such as changes to our terms, conditions, and policies.
• To protect our services, prevent fraud, and maintain security.
• To comply with legal obligations and respond to legal requests.
• For other business purposes such as data analysis, identifying usage trends, and enhancing our services.

4. Sharing Your Information

We may share your information with third parties in the following situations:

4.1 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.2 With Your Consent

We may disclose your personal information for any other purpose with your consent.

4.3 Service Providers

We may share your information with service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

4.4 Legal Requirements

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

5. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

6. Your Privacy Rights

In certain circumstances, you have rights under data protection laws in relation to your personal data.

6.1 Access to Information

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances.

6.2 Right to Withdraw Consent

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

6.3 Right to Object

You have the right to object to our processing of your personal data, under certain conditions.

6.4 Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at [email protected].

7. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: [email protected]
• By phone: +64 4 555 7439
• By mail: 12 Tennyson Street, Wellington 6011, New Zealand